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Methodology

Greenwich Associates conducted interviews with 617 financial officers (e.g., CFOs, finance directors and treasurers) at corporations and financial institutions in Germany with sales between €50 and €500 million.

Interviews took place from December 2012 through February 2013. Participants were asked to detail their usage of specific products, to name their banking providers and to rate the quality of service delivered by providers in a variety of products and services.