Monday, August 7, 2017 Stamford, CT USA — Insight Investment is the 2017 Greenwich Quality Leader in U.K. Investment Management Service. Insight Investment received market-leading rankings on multiple key service success factors and is the clear overall market leader. 

Pension funds in the United Kingdom face a challenging future. Average funding levels now stand at 90%, and the share of U.K. pension funds reporting negative cash flows climbed to 50% in 2017 from 40% the prior year. Investors are banking on significant levels of outperformance to overcome these challenges while corporate pensions report that their three main issues are liability management, rate of return and funding issues, and risk management. For local authorities, government regulation, asset allocation and market volatility are the top issues.

Pensions Look to Managers for Support
Given this environment, the role that service plays in both retention and as an aid to cross-sales will be critical. Increasingly, the investment managers who will minimize terminations and benefit from increased hiring are those capable of partnering with pension funds as solutions providers rather than product providers. 

“Firms like Insight Investment are building strong client relationships by coupling investment excellence with top-rated service delivered by client-facing professionals committed to having informed and substantive conversations and delivering expert advice, specific industry and product knowledge, and real solutions to client problems,” says Greenwich Associates consultant Mark Buckley.