Learn why EFMs are not a substitute for a complete CX solution.
Learn why EFMs are not a substitute for a complete CX solution.
You might think it seems simple to document the customer’s steps through the company’s process. But it’s not.
After months - arguably years - of little change in the competitive landscape for trading US Treasuries electronically, the CME’s acquisition of NEX effectively dropped the yellow flag on the market. Now, like it or not, everyone will...
Last month retail investors jumped at the opportunity to own a piece of the hottest new tech stock, sending shares of Dropbox 35% higher from...
Learn how to keep your CX program alive and not just the next flavor-of-the-month initiative...
Trust means different things to different people.
As investment and regulatory requirements become more complex, insurance companies globally are increasingly turning to external asset managers to help with specific investment strategies and solutions.
On February 15th, the SEC blocked the sale of the Chicago Stock Exchange (CHX) to a China-based consortium due to concerns over the proposed ownership structure.
Richard Johnson discusses how the recent volatility affects traders' choice of algos.
There still seems to be a misconception that markets primarily driven by central limit orders books (CLOBs) are the most liquid, and that all other markets should strive to move in that direction.